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Privacy Policy – Vape 21
Vape 21 (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website or purchase our products.
Information We Collect
We may collect the following information:
Personal details (name, email, phone number)
Billing and shipping information
Order history
Device and browser information
IP address and location data
Cookies to enhance website performance
We do not store your card details. All payments are processed securely through trusted third-party payment providers.
How We Use Your Information
We use your data to:
Process and deliver orders
Manage customer accounts
Provide customer support
Improve website performance
Send order updates and promotional emails (only if you opt-in)
Age Restriction
Vape 21 only sells products to individuals 18 years and older.
By using this website, you confirm that you meet the legal age requirements for vaping in the UK.
Cookies
We use cookies to personalise your experience, analyse traffic, and improve website usability.
You can disable cookies through your browser settings.
Sharing of Information
We may share your data only with:
Delivery partners
Payment gateways
Fraud-prevention services
Website analytics tools
We never sell or trade your personal information to third parties.
Data Security
We use industry-standard measures to protect your data from unauthorised access, loss, or misuse.
Your Rights (UK GDPR)
You can request:
Access to your personal data
Correction of inaccurate information
Deletion of your data
Withdrawal from marketing communications
Contact Us
For privacy enquiries, contact:
📧 support@vape-21.co.uk
📍 Vape 21, 15 Vanguard Close, High Wycombe, England, HP12 3FP